Privacy Policy

Last Updated: March 9, 2026

Our Commitment: Zhekai Thermal & Vacuum Industrial Technology (Hangzhou) Co., Ltd. We respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our corporate website.

Important Note: Our website is a corporate information platform only. We do not support user logins, comments, or social media interactions. The only way we collect personal information is through our contact and inquiry forms.

1. Information We Collect

Since our website does not have login, comment, or interactive features, we only collect information that you voluntarily provide to us through our contact forms or email inquiries.

1.1 Information You Provide

When you fill out a contact form, request a quote, or send us an email, you may provide us with:

  • Contact Information: Your full name, company name, job title, email address, phone number, and country/region.
  • Inquiry Details: Any information you include in your message, such as questions about our products, services, or technical specifications.
  • Optional Information: Any additional details you choose to share with us.

1.2 Information Automatically Collected

When you visit our website, our servers may automatically log standard technical information, including:

  • Device Information: IP address, browser type and version, operating system.
  • Usage Data: Pages you visit, time spent on pages, referring website addresses, and clicks.
  • Cookies & Tracking: We may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some parts of the site may not function properly.

2. How We Use Your Information

We use the information we collect solely for legitimate business purposes:

  • To Respond to Inquiries: Answer your questions, provide quotes, and discuss potential collaborations.
  • To Improve Our Website: Analyze how visitors interact with our site to enhance user experience.
  • To Send Business Communications: With your consent, we may send you product updates, technical bulletins, or company news (you can opt out anytime).
  • For Legal Compliance: To comply with applicable laws and regulations.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our processing of your personal data is based on the following legal grounds:

  • Consent: When you voluntarily submit a form, you consent to us contacting you.
  • Legitimate Interests: To respond to your inquiries and improve our services.
  • Contractual Necessity: To take steps at your request before entering into a potential business agreement.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information in these limited circumstances:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., email hosting, CRM systems). These parties are contractually obligated to keep your information confidential.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as a business asset.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission.
  • Secure server infrastructure with restricted access.
  • Regular security assessments of our systems.

However, please note that no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically, we retain inquiry data for up to 3 years after our last communication, after which it is securely deleted or anonymized.

7. Your Rights (GDPR, CCPA, and Other Regulations)

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Correct inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request deletion of your data under certain conditions.
  • Restriction: Limit how we process your data.
  • Data Portability: Receive your data in a structured, commonly used format.
  • Objection: Object to our processing based on legitimate interests.
  • Withdraw Consent: If processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the information below. We will respond within 30 days.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate safeguards (such as Standard Contractual Clauses) to ensure your data receives the same level of protection as within your region.

9. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to monitor activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use the following types of cookies:

  • Essential Cookies: Necessary for the website to function.
  • Analytical Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
  • Functional Cookies: Remember your preferences and past actions.

10. Children’s Privacy

Our website is intended for business professionals and is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

[Your Company Name]

Data Protection Officer / Privacy Team

📍 Address: Hongjiahui Commercial Center, Building 5, Unit A509, No. 1 Jiuhuan Road, Shangcheng District, Hangzhou City, Zhejiang Province, China

📧 Email: contactus@zkthermovac.com

📞 Phone: +86 15900469197

滚动至顶部